Let’s make your
first step feel clearer.
Answers to common questions about scheduling, visits, and treatment.
What happens at my first appointment?
Your first visit is a comprehensive psychiatric evaluation focused on your symptoms, medical and mental health history, daily functioning, strengths, and goals. It provides time to understand your concerns before developing a treatment plan.
Will you prescribe medication at my first visit?
Medication is not prescribed at the initial visit. A follow-up appointment is typically scheduled within two weeks to review findings and discuss a medication plan when clinically appropriate.
Do you offer therapy?
Brief psychotherapy, supportive therapeutic care, psychoeducation, and coping-skills guidance may be included in visits when appropriate. Referrals can help you find a therapist for ongoing treatment.
Can I be seen in person or by telehealth?
In-person appointments are available in Wellsville, New York, along with telehealth options. Confirm the visit format and availability when scheduling.
Do you accept my insurance?
See our insurances accepted section for the current list. Please confirm coverage for your specific plan and visit type, along with expected costs, through Headway before your appointment. Self-pay options can also be discussed.
What should I prepare for my appointment?
Complete the intake forms provided before your appointment. Have your current medication list, relevant treatment history, and any questions or goals you would like to discuss. For telehealth, choose a private space with a reliable internet connection.
How do I schedule an appointment?
Use the Headway appointment link or call 585-296-5756. Appointment availability and whether the practice is a good fit will be confirmed before care begins.
How do I contact you between visits?
Existing patients are encouraged to use the patient portal for questions or concerns between appointments. The website is not monitored for urgent concerns.